Store Info

1. Which company are the packages shipped through?

We ship the packages through USPS, United States Postal Services. We ship domestically and internationally.

2. What is the shipping process?

Once your order is placed, please allow 2 business days for processing of your order. Please allow 24 hours for tracking information to upload in the system.

3. How long does shipping take?

Domestic shipping takes approximately 2-14 business days.  International shipping takes 7-21 business days.

4. What do I do if I am dissatisfied with my product?

If you are dissatisfied with you products, please contact us with your order number.

5. What is the refund policy?

We provide a refund for a product that you are dissatisfied within 7 days of purchase. Contact us through e-mail or our instagram page @vakabonapparel.

6. Where is the company located?

We are located in Hallandale, FL

7. What do I do if a product is sold out?

Unfortunately we do not have specific restock dates.  You may sign up for restock notifications on the website.

8. Where can I buy your products?

 At this time,  we only sell products at vakabonapparel.com.  

9. What products are suitable for use on babies?

 All our products are safe, recommended for infants pregnant women or nursing. 

10. Can I add products on to my order once it is completed?

Unfortunately, we are not able to add products to the order once it is completed.

11. What is the best way to contact you?

Hit the contact us link on the bottom of our website or via DM us on Instagram @vakabonapparel